Murphy's Music Center at 940 West Airport Freeway, Irving

Reviews

• Chloe Mae

  Nov 09, 2018
  ★ ☆ ☆ ☆ ☆
  Was here for a whole 20 minutes trying to upgrade my microphone and possibly my pre-amp as well. Not one person said hello or even acknowledged me in the very empty store with about 1 other customer and about 4-5 employees roaming around. Stood by the register to try to communicate to the person working there that I was done looking on my own and would like some assistance, and he made sure to keep his eyes and complete attention on his computer only. Stood there for another 5 minutes with nothing, not any eye contact, not a smile, not a word that he’d be with me in a moment, just... nothing. I felt like I was invisible and unwanted- a bother. My husband asked if I was ready to go, which I very audibly and clearly answered that I guess, because no one is helping me here, and they couldn’t have cared less about my statement. No one batted an eyelash (or had the decency to look busy) or even acknowledged that I just said anything, let alone that I existed. So we left. As a small business owner myself, I would much rather support a mom and pop business over a corporation any day, but we took our money over to Guitar Center. Would rate this place 0 stars if I could.

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